Technical customer support services, namely, troubleshooting of computer software problems for corporate and retail customers relating to software sales and use, including pay per incident and subscription-based support services; providing a website for a self-service knowledge base library for troubleshooting software problems; providing a website for a web-based tool for rapid access to an issue-specific troubleshooting knowledge base

'access':58 'base':29,41,54,66 'comput':8 'corpor':12 'custom':2,15 'incid':25 'includ':22 'issu':62 'issue-specif':61 'knowledg':40,65 'librari':42 'name':5 'pay':23 'per':24 'problem':10,46 'provid':32,47 'rapid':57 'relat':16 'retail':14 'sale':19 'self':38 'self-servic':37 'servic':4,31,39 'softwar':9,18,45 'specif':63 'subscript':28 'subscription-bas':27 'support':3,30 'technic':1 'tool':55 'troubleshoot':6,44,64 'use':21 'web':53 'web-bas':52 'websit':34,49

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