computer software programs, namely, a graphical-user interface software program which runs on a local area network (LAN) and which improves the work flow of customer service representatives for cable television and telecommunications companies

'area':17 'cabl':31 'compani':35 'comput':1 'custom':27 'flow':25 'graphic':7 'graphical-us':6 'improv':22 'interfac':9 'lan':19 'local':16 'name':4 'network':18 'program':3,11 'repres':29 'run':13 'servic':28 'softwar':2,10 'telecommun':34 'televis':32 'user':8 'work':24

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