business services, namely the provision of a web-based program which allows for ongoing management of inventory and vendors, documenting, tracking and resolving reported problems and managing the performance of complex service level agreements, all in the field of telecommunications

'agreement':35 'allow':13 'base':10 'busi':1 'complex':32 'document':21 'field':39 'inventori':18 'level':34 'manag':16,28 'name':3 'ongo':15 'perform':30 'problem':26 'program':11 'provis':5 'report':25 'resolv':24 'servic':2,33 'telecommun':41 'track':22 'vendor':20 'web':9 'web-bas':8

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