Providing software as a service, namely, software deployed as a hosted service and accessed over the Internet and an intranet human resources portal to provide video conversational agent avatars that present information and respond to queries using natural language processing and interactive multimedia in the areas of customer care, sales and eCommerce, and enterprise search capabilities, excluding any telephone call center answering services

'access':14 'agent':28 'answer':62 'area':46 'avatar':29 'call':60 'capabl':56 'care':49 'center':61 'convers':27 'custom':48 'deploy':8 'ecommerc':52 'enterpris':54 'exclud':57 'host':11 'human':21 'inform':32 'interact':42 'internet':17 'intranet':20 'languag':39 'multimedia':43 'name':6 'natur':38 'portal':23 'present':31 'process':40 'provid':1,25 'queri':36 'resourc':22 'respond':34 'sale':50 'search':55 'servic':5,12,63 'softwar':2,7 'telephon':59 'use':37 'video':26

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