Our SOFIA Contact Center helps government agencies, colleges and universities, pharmaceutical corporations, and clinical research organizations to recruit, retain, and engage patients in clinical trials to reduce dropouts and no-shows to ensure successful research outcome. Connect with your customers more efficiently through communication campaigns and follow-up. SOFIA uses artificial intelligence to predict customer and patient behavior, enabling effective and personalized communication through text messages, emails or smart calls.

'agenc':7 'artifici':53 'behavior':60 'call':72 'campaign':46 'center':4 'clinic':14,24 'colleg':8 'communic':45,65 'connect':38 'contact':3 'corpor':12 'custom':41,57 'dropout':28 'effect':62 'effici':43 'email':69 'enabl':61 'engag':21 'ensur':34 'follow':49 'follow-up':48 'govern':6 'help':5 'intellig':54 'messag':68 'no-show':30 'organ':16 'outcom':37 'patient':22,59 'person':64 'pharmaceut':11 'predict':56 'recruit':18 'reduc':27 'research':15,36 'retain':19 'show':32 'smart':71 'sofia':2,51 'success':35 'text':67 'trial':25 'univers':10 'use':52

APPLIVIO

Owner

Goods & Services