computer software for the tracking, routing, and resolving of problems and issues involved in any support or business process of a company by way of software with an embedded workflow engine, "spreadsheet-like" adaptability for tailoring the software to the needs of the company, computer software for maintaining statistics and generating reports, and client/server architecture that permits information exchange among users over a computer network, and instruction manuals for use therewith sold as a unit

'adapt':35 'among':61 'architectur':56 'busi':18 'client/server':55 'compani':22,45 'comput':1,46,65 'embed':29 'engin':31 'exchang':60 'generat':52 'inform':59 'instruct':68 'involv':13 'issu':12 'like':34 'maintain':49 'manual':69 'need':42 'network':66 'permit':58 'problem':10 'process':19 'report':53 'resolv':8 'rout':6 'softwar':2,26,39,47 'sold':73 'spreadsheet':33 'spreadsheet-lik':32 'statist':50 'support':16 'tailor':37 'therewith':72 'track':5 'unit':76 'use':71 'user':62 'way':24 'workflow':30

AR SYSTEM

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