Management and operation of telephone call centers for others in the insurance industry; on-line business continuity consulting services for others in the insurance industry

'busi':17 'call':6 'center':7 'consult':19 'continu':18 'industri':13,26 'insur':12,25 'line':16 'manag':1 'on-lin':14 'oper':3 'other':9,22 'servic':20 'telephon':5

Application service provider (ASP) featuring software for use in the insurance industry, namely, customer database access, email notification, user assistance, website integration and customer tracking

'access':16 'applic':1 'asp':4 'assist':20 'custom':14,24 'databas':15 'email':17 'featur':5 'industri':12 'insur':11 'integr':22 'name':13 'notif':18 'provid':3 'servic':2 'softwar':6 'track':25 'use':8 'user':19 'websit':21

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