B + S

Owner

Goods & Services

Scientific and technological services, namely, research and design relating to contact center technology, artificial intelligence, workflow automation, and CRM integration; industrial analysis, research and design in the field of software development, digital platform design, and new product design; quality control for others and authentication of data, digital content, and software systems; design and development of computer hardware and software; consulting and information services in the field of information technology, namely, software and hardware engineering; development, programming, implementation, integration, installation, testing, maintenance, updating, support and repair of software, as well as advice in these fields; provision of software, namely, software as a service (SAAS) services featuring software for database management, contact center operations, CRM integration, omnichannel communication, workflow automation, and AI enabled customer interaction management; development and consulting services in the use of digital software platforms of all kinds, software algorithms and artificial intelligence software, as well as consulting services in these fields; advice in the field of computer and Internet security, as well as data encryption services; hosting digital content in the nature of data and applications on the Internet; technological advice in the technology field of cloud computing networks, applications and infrastructures, including website development and design; cloud computing featuring software for database management, contact center operations, CRM integration, and omnichannel communication; providing temporary use of non downloadable operating software online for accessing and using a cloud computing network; programming of operating software and rental thereof for accessing cloud computing networks; installation of software for updating of computer hardware; technology consulting being advice and research in the field of artificial intelligence; engineering services, particularly technical project planning in the field of software development and digital platform design; technical support in the field of troubleshooting software problems; programming and design of websites; technological services in the field of media technology, namely, providing technology consulting in the field of digital communication and customer interaction media; consulting in the field of contact center solutions, namely, data processing computer programs and software, and network connection software therefor; hosting of contact center data processing computer programs and software for others relating to contact center solutions, including network connection software therefor; implementation of contact center solutions, namely, data processing computer programs and software, and network connection software therefor; technical support being troubleshooting and maintenance services relating to contact center solutions, namely, data processing computer programs and software, and network connection software therefor; project management in the field of information technology, namely, computer project management services; rental of software for database management, contact center operations, CRM integration, and workflow automation, or computer hardware in exchange for payment of license fees.

Scientific, research, navigation, surveying, photographic, cinematographic, audiovisual, optical, weighing, measuring, signaling, detecting, checking, inspecting and teaching apparatus and instruments, namely, computer hardware and downloadable or recorded software for contact center operations, customer relationship management (CRM) integration, omnichannel communication, workflow automation, and data processing; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling the distribution or use of electricity; apparatus and instruments for sound, image or data recording, transmission, reproduction or processing; recorded and downloadable media in the nature of computer software and data files featuring contact center performance analytics, customer interaction data, and workflow automation; recorded and downloadable computer software for database management, data integration, and cloud based contact center operations; blank digital or analog recording and storage media in the nature of USB flash drives and external computer hard drives; computers and computer peripherals; downloadable or recorded software featuring algorithms for data processing; downloadable or recorded embedded software and software packages for contact center integration, CRM integration, and omnichannel communication management; computer hardware for data processing; apparatus and instruments for scientific research and development in laboratories, namely, data processing equipment for software development and integration testing, also for use in the design and development of software and hardware applications, syntax analysis and validation software systems, web applications for control systems, computer software for database integration, software for controlling and managing access applications, and computer communication software; computer apparatus for transmission and instruments for data collection and processing, as well as for generating signals and controls; modems; downloadable or recorded software for accessing electronic databases; data backup devices in the nature of external computer hard drives; wireless communication devices for data transmission; electronic databases in the field of contact center operations, customer interaction analytics, and CRM data recorded on computer media; downloadable or recorded integration and connection software for database management; downloadable or recorded integration and connection software for contact centers and customer relationship management systems; downloadable or recorded contact center software platforms and downloadable or recorded data processing programs and software related thereto.

Licensing services, namely, licensing of computer software; licensing of software for computers, networks, Internet platforms, databases, mobile phones and other electronic devices, as well as advice in the field of such software licensing; licensing of intellectual property for third parties in the fields of hardware and software as well as other computer products such as computer platforms, software as a service (SAAS), artificial intelligence; licensing of contact center software platforms and data processing software systems associated therewith, as well as software linking contact centers to other operational applications, as well as advice in the field of such software licensing.

Teleconferencing services and provision of access to telecommunication connections via a global computer network; provision of communication networks, namely, transmission and delivery of digital data, customer interaction information, and contact center communications via cable television, satellite transmission, wireless communication computer networks, telephone networks and ISDN lines; advice in the field of electronic transmission of documents, images, data and information; advice in the field of telecommunications; consulting and information services with respect to telecommunication; consulting services in the field of electronic telecommunication; provision of access to databases on the Internet and to computer and communication networks; provision of telecommunication access services for e commerce platforms on the Internet and other electronic media, as well as providing electronic telecommunication connections for telephone hotlines and call centers.

Advertising services; commercial business management, business organization and administration services; providing office functions; data processing for businesses and management and business consulting services relating to the integration of business process technology; business management advice concerning the use of computer hardware and software as well as new media and the Internet for and within companies; business management of customer loyalty programs; business advice on company strategy, organization and management of commercial and business processes; business project management services in the field of technology, process management and project management; business consulting services regarding call center management, e commerce as well as conferences and meetings online; business management advice relating to data processing, new media, computer products, artificial intelligence and the Internet, and the Internet of Things; business advisory services relating to the modernization of business processes by means of digitization and automation for and within companies; business process management and advice relating thereto; business management consulting, provided in person and via the Internet; business advisory services relating to digital transformation, use of computer hardware and software; business management and organization advice in the fields of personnel management, finance and compliance; commercial management in the field of licensing of goods, including hardware and services for third parties, software as a service (SAAS) software, company service software applications and platforms.