business information services, namely, providing an evaluative system or comparative model which employ normalized business process definitions, standardized measures, metrics, demographics, and formulas to measure the effectiveness of the usage of information technology and processes in a given environment

'busi':1,15 'compar':10 'definit':17 'demograph':21 'effect':27 'employ':13 'environ':39 'evalu':7 'formula':23 'given':38 'inform':2,32 'measur':19,25 'metric':20 'model':11 'name':4 'normal':14 'process':16,35 'provid':5 'servic':3 'standard':18 'system':8 'technolog':33 'usag':30

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