Call center software for the utility market, namely, software used as a business intelligence platform and which utilizes state-of-the-art interruptive engines to analyze customer contacts while integrating enterprise wide intelligence and customer demographics to provide a 360 degree view of the customer service business unit

'360':41 'analyz':27 'art':23 'busi':13,48 'call':1 'center':2 'contact':29 'custom':28,36,46 'degre':42 'demograph':37 'engin':25 'enterpris':32 'integr':31 'intellig':14,34 'interrupt':24 'market':7 'name':8 'platform':15 'provid':39 'servic':47 'softwar':3,9 'state':20 'state-of-the-art':19 'unit':49 'use':10 'util':6,18 'view':43 'wide':33

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