Computer software, namely call management and routing applications, information management applications and call center distribution applications; computer hardware; computer peripherals; and manuals sold in connection therewith, all used to facilitate the planning, implementation, operation and management of customer contact centers

'applic':8,11,16 'call':4,13 'center':14,40 'comput':1,17,19 'connect':25 'contact':39 'custom':38 'distribut':15 'facilit':30 'hardwar':18 'implement':33 'inform':9 'manag':5,10,36 'manual':22 'name':3 'oper':34 'peripher':20 'plan':32 'rout':7 'softwar':2 'sold':23 'therewith':26 'use':28

CCDESIGN

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Goods & Services