Newsletters and a series of non-fiction books pertaining to telephone call centers and other specialized telecommunications applications

'applic':19 'book':9 'call':13 'center':14 'fiction':8 'newslett':1 'non':7 'non-fict':6 'pertain':10 'seri':4 'special':17 'telecommun':18 'telephon':12

Computer software for scheduling call-center personnel; downloadable electronic publications, namely, newsletters, books, pamphlets, user manuals, and magazines pertaining to telephone call centers and other specialized telecommunications applications recorded on computer media

'applic':29 'book':14 'call':6,23 'call-cent':5 'center':7,24 'comput':1,32 'download':9 'electron':10 'magazin':19 'manual':17 'media':33 'name':12 'newslett':13 'pamphlet':15 'personnel':8 'pertain':20 'public':11 'record':30 'schedul':4 'softwar':2 'special':27 'telecommun':28 'telephon':22 'user':16

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