Information technology consulting services; design and development of computer software; outsource service provider in the field of IT; computer services, namely, providing design of computer systems for initiating, receiving, integrating, routing, managing and monitoring customer interactions through multiple digital channels including telephone, interactive voice recognition (IVR), email, Internet, text messaging, facsimile, social media, mobile applications and all other types of communication mediums

'applic':55 'channel':40 'communic':61 'comput':9,19,25 'consult':3 'custom':35 'design':5,23 'develop':7 'digit':39 'email':47 'facsimil':51 'field':16 'includ':41 'inform':1 'initi':28 'integr':30 'interact':36,43 'internet':48 'ivr':46 'manag':32 'media':53 'medium':62 'messag':50 'mobil':54 'monitor':34 'multipl':38 'name':21 'outsourc':11 'provid':13,22 'receiv':29 'recognit':45 'rout':31 'servic':4,12,20 'social':52 'softwar':10 'system':26 'technolog':2 'telephon':42 'text':49 'type':59 'voic':44

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