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training in telemarketing, teleservicing, electronic mail response, live chat, and instant messaging via electronic means

customer relationship management for others; telemarketing and teleservicing for others, namely receiving and responding to telephone inquiries from customers of other businesses; operation of telephone call centers for others; promoting the goods and services of others via direct mail and Internet advertisements, telemarketing calls and responding to telephone inquires regarding such advertisements; order fulfillment services for others; order processing; computerized database management; database marketing, namely, data capture, analysis and processing of consumer information; and communicating with client customers regarding the sale of client goods and services

transaction processing for others namely, payment processing services, namely, credit card, check, and direct debit transaction processing