COMPUTER SOFTWARE FOR MANAGING AND COORDINATING TRANSACTIONS IN THE FIELD OF CONTACT MANAGEMENT, NAMELY, RELATING, CONSOLIDATING, SCHEDULING, TRANSFERRING, STORING, AND FORWARDING INFORMATION AND MULTIMEDIA COMPONENTS, NAMELY, VOICE, DATA, VIDEO, FACSIMILE, DOCUMENTS, RECORDS, MESSAGES, IMAGES, SCANNED PHOTOGRAPHS, SCANNED DOCUMENTS, CONTACT INFORMATION, CUSTOMER INFORMATION, AGENT INFORMATION, FILES, AND CASE HISTORIES

'agent':43 'case':47 'compon':25 'comput':1 'consolid':16 'contact':12,39 'coordin':6 'custom':41 'data':28 'document':31,38 'facsimil':30 'field':10 'file':45 'forward':21 'histori':48 'imag':34 'inform':22,40,42,44 'manag':4,13 'messag':33 'multimedia':24 'name':14,26 'photograph':36 'record':32 'relat':15 'scan':35,37 'schedul':17 'softwar':2 'store':19 'transact':7 'transfer':18 'video':29 'voic':27

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