Printed matter; user manuals, instruction manuals.

'instruct':5 'manual':4,6 'matter':2 'print':1 'user':3

Computer software; computer software for the management, storage, monitoring, analysis identification and retrieval of recorded and non-recorded voice and data communications; computer software for quality analysis and management reporting on recorded and non-recorded voice and data communications; data processing apparatus and instruments; electronic apparatus for the recording, storage, monitoring, analysis and retrieval of audio signals and data, image signals and data and computer generated data.

'analysi':10,28,54 'apparatus':44,48 'audio':58 'communic':23,41 'comput':1,3,24,67 'data':22,40,42,61,65,69 'electron':47 'generat':68 'identif':11 'imag':62 'instrument':46 'manag':7,30 'monitor':9,53 'non':18,36 'non-record':17,35 'process':43 'qualiti':27 'record':15,19,33,37,51 'report':31 'retriev':13,56 'signal':59,63 'softwar':2,4,25 'storag':8,52 'voic':20,38

Design, maintenance and updating of computer software and data processing apparatus and instruments; information, advisory and consultancy services relating to the foregoing.

'advisori':15 'apparatus':11 'comput':6 'consult':17 'data':9 'design':1 'forego':22 'inform':14 'instrument':13 'mainten':2 'process':10 'relat':19 'servic':18 'softwar':7 'updat':4

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