U.S. federal trademark · Serial No. 76303540
COMPUTER SOFTWARE FOR PLANNING, BUDGETING AND SCHEDULING OF PERSONNEL IN COMMUNICATION CENTERS TO HANDLE TELEPHONE CALLS, ELECTRONIC MAIL, WEB CHAT AND OTHER FORMS OF COMMUNICATION, WHEREIN PLANNING, BUDGETING AND SCHEDULING ARE BASED ON A DERIVED FORECAST OF REQUIRED LANGUAGE AND TECHNICAL SKILLS, TIME OF DAY AND COMMUNICATION VOLUME
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