CONVOS

Owners

Goods & Services

Providing online non-downloadable computer software platforms for use in customer-support in the nature of managing and automating customer interactions across multiple digital messaging channels, namely, online social networking platforms, to provide real-time assistance, automate responses to common inquiries, track customer history, and personalize communication-based on the user's preferences and behavior, as well as offering integration with e-commerce systems, allowing businesses to offer order status updates, handle support tickets, and streamline issue resolution directly through messaging interfaces; Providing online non-downloadable computer software platforms for use in marketing campaigns in the nature of automating and orchestrating multi-channel marketing campaigns, including personalized messaging across online social networking platforms, and social media channels, allowing businesses to segment audiences based on behavior, purchase history, and demographic data, delivering tailored content at optimal times, as well as track the effectiveness of campaigns through comprehensive analytics, providing insights into open rates, click-through rates, and conversion metrics