Design, development, and implementation of software for contact center management and caller ID quality management; Providing a website featuring non-downloadable software for holding conversations with prospects and customers using voice, SMS, and other communication channels, utilizing artificial intelligence and natural language understanding, for the purpose of maintaining a continuing dialogue with customers and having the ability to transfer prospects and customers to live agents via voice, SMS and other communication channels; Software as a service (SAAS) services, namely, hosting software for use by others for call centers, namely software capable of automating the dialing of customers' phone numbers

'abil':58 'agent':66 'artifici':39 'autom':94 'call':88 'caller':12 'capabl':92 'center':9,89 'channel':37,73 'communic':36,72 'contact':8 'continu':51 'convers':26 'custom':30,54,63,98 'design':1 'develop':2 'dial':96 'dialogu':52 'download':22 'featur':19 'hold':25 'host':81 'id':13 'implement':4 'intellig':40 'languag':43 'live':65 'maintain':49 'manag':10,15 'name':80,90 'natur':42 'non':21 'non-download':20 'number':100 'other':86 'phone':99 'prospect':28,61 'provid':16 'purpos':47 'qualiti':14 'saa':78 'servic':77,79 'sms':33,69 'softwar':6,23,74,82,91 'transfer':60 'understand':44 'use':31,84 'util':38 'via':67 'voic':32,68 'websit':18

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