Computer software for tracking responsiveness to correspondence, namely, tracking correspondence received by mail, facsimile, or electronic mail, assigning correspondence for resolution based on receipt and priority, and generating management reports reflecting status of all correspondence

'assign':18 'base':22 'comput':1 'correspond':7,10,19,35 'electron':16 'facsimil':14 'generat':28 'mail':13,17 'manag':29 'name':8 'prioriti':26 'receipt':24 'receiv':11 'reflect':31 'report':30 'resolut':21 'respons':5 'softwar':2 'status':32 'track':4,9

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