CUSTOMER TOUCHPOINT MANAGEMENT

Owner

Goods & Services

Computer, consulting, support and programming services, namely, consulting on messaging best practices; integrating software solutions into a client's message delivery environment; software programming and customization; architecture, design, engineering, programming, quality assurance, testing and support of implemented messaging software and related software applications; consultation regarding messaging architecture, design, installation, implementation, configuration, integration and operation

Computer software, namely, computer software for managing and measuring marketing messages across customer touch points; computer software for managing and measuring paper-based marketing messages; computer software for managing and measuring electronic document marketing messages; computer software for managing and measuring email marketing messages; computer software for managing and measuring web-based messages; computer software for managing and measuring voice messages, such as voice messages originating from call centers; electronic publications, namely, electronic pamphlets, brochures and manuals all for use with the aforementioned goods provided on electronic media enclosed with the wares