Educational services, namely, offering of courses featuring assessments and surveys in the field of corporate structures and relationships for the purpose of improving customer service; providing a web site that features informal instruction on customer service practices and goals; educational services, namely, providing live and on-line classes in the field of improving customer service

'assess':8 'class':49 'corpor':15 'cours':6 'custom':24,35,55 'educ':1,40 'featur':7,31 'field':13,52 'goal':39 'improv':23,54 'inform':32 'instruct':33 'line':48 'live':44 'name':3,42 'offer':4 'on-lin':46 'practic':37 'provid':26,43 'purpos':21 'relationship':18 'servic':2,25,36,41,56 'site':29 'structur':16 'survey':10 'web':28

Business consulting services, namely, providing assistance in development of business strategies and alignment of corporate structures with the customer service objectives of the organization being served

'align':13 'assist':6 'busi':1,10 'consult':2 'corpor':15 'custom':19 'develop':8 'name':4 'object':21 'organ':24 'provid':5 'serv':26 'servic':3,20 'strategi':11 'structur':16

CUSTOMER VALUE CREATION

Owners

Goods & Services