promoting the goods and services of others by means of a customer retention and loyalty program for automotive repair shops featuring distribution of coupons and discounts, service reminders, customer satisfaction surveys, customized direct mail and e-mail advertising, and thank you cards and letters

'advertis':39 'automot':18 'card':43 'coupon':24 'custom':12,29,32 'direct':33 'discount':26 'distribut':22 'e':37 'e-mail':36 'featur':21 'good':3 'letter':45 'loyalti':15 'mail':34,38 'mean':9 'other':7 'program':16 'promot':1 'remind':28 'repair':19 'retent':13 'satisfact':30 'servic':5,27 'shop':20 'survey':31 'thank':41

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