educational card games, namely, decks of cards containing instruction cards for business group exercises directed to improvement of the customer experience of customers of the business and enhancement of customer orientation of group participants; playing cards for business training

'busi':12,26,38 'card':2,7,10,36 'contain':8 'custom':20,23,30 'deck':5 'direct':15 'educ':1 'enhanc':28 'exercis':14 'experi':21 'game':3 'group':13,33 'improv':17 'instruct':9 'name':4 'orient':31 'particip':34 'play':35 'train':39

printed publications in the nature of promotional motivational articles for enhancing client-oriented practices and procedures of business organizations; educational publications, namely, decks of educational flash cards for business group exercises in the field of improvement of the customer experience of customers of the business and enhancement of customer orientation of group participants

'articl':9 'busi':19,30,46 'card':28 'client':13 'client-ori':12 'custom':40,43,50 'deck':24 'educ':21,26 'enhanc':11,48 'exercis':32 'experi':41 'field':35 'flash':27 'group':31,53 'improv':37 'motiv':8 'name':23 'natur':5 'organ':20 'orient':14,51 'particip':54 'practic':15 'print':1 'procedur':17 'promot':7 'public':2,22

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