Platform as a service (PAAS) featuring computer software platforms for use in the resolution of issues that occur on devices by diagnosing, analyzing and resolving the issues locally on the devices to enable automatic issue resolution and updating the server of the platforms on the actions performed and to escalate any unresolved issues for further intervention; Software as a service (SAAS) services featuring software for use in the resolution of issues that occur on devices by diagnosing, analyzing and resolving the issues locally on the devices to enable automatic issue resolution and updating the server of the platforms on the actions performed and to escalate any unresolved issues for further intervention

'action':46,101 'analyz':23,78 'automat':34,89 'comput':7 'devic':20,31,75,86 'diagnos':22,77 'enabl':33,88 'escal':50,105 'featur':6,63 'intervent':56,111 'issu':16,27,35,53,71,82,90,108 'local':28,83 'occur':18,73 'paa':5 'perform':47,102 'platform':1,9,43,98 'resolut':14,36,69,91 'resolv':25,80 'saa':61 'server':40,95 'servic':4,60,62 'softwar':8,57,64 'unresolv':52,107 'updat':38,93 'use':11,66

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