Arranging of managed care contractual services in the fields of home health care and episodic home health care; health care utilization and review services; managed care services, namely, utilization review and pre-certification services; pharmaceutical cost management services and drug utilization review services; total quality management services, namely, business management services for establishing business quality policy and determining business means for implementing those policies to improve customer satisfaction; business services provided to a network of health care providers, namely, the negotiation and execution of contracts with health care payors

'arrang':1 'busi':50,55,60,70 'care':4,13,18,20,26,78,89 'certif':34 'contract':86 'contractu':5 'cost':37 'custom':68 'determin':59 'drug':41 'episod':15 'establish':54 'execut':84 'field':9 'health':12,17,19,77,88 'home':11,16 'implement':63 'improv':67 'manag':3,25,38,47,51 'mean':61 'name':28,49,80 'negoti':82 'network':75 'payor':90 'pharmaceut':36 'polici':57,65 'pre':33 'pre-certif':32 'provid':72,79 'qualiti':46,56 'review':23,30,43 'satisfact':69 'servic':6,24,27,35,39,44,48,52,71 'total':45 'util':21,29,42

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