computer software for the purposes of providing customer service assistance, namely, telephone information services, help desk services, on-line customer assistance, tracking and analyzing data about customer inquiries, and customer complaint handling and response, for other businesses

'analyz':25 'assist':10,22 'busi':38 'complaint':32 'comput':1 'custom':8,21,28,31 'data':26 'desk':16 'handl':33 'help':15 'inform':13 'inquiri':29 'line':20 'name':11 'on-lin':18 'provid':7 'purpos':5 'respons':35 'servic':9,14,17 'softwar':2 'telephon':12 'track':23

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