Downloadable computer programs, namely an interactive natural language processing knowledge base used to build and customize interactive conversational mechanisms which assist, answer questions and provide information to users of web sites, for use in real-time Internet relay communications platforms

'answer':22 'assist':21 'base':11 'build':14 'communic':40 'comput':2 'convers':18 'custom':16 'download':1 'inform':26 'interact':6,17 'internet':38 'knowledg':10 'languag':8 'mechan':19 'name':4 'natur':7 'platform':41 'process':9 'program':3 'provid':25 'question':23 'real':36 'real-tim':35 'relay':39 'site':31 'time':37 'use':12,33 'user':28 'web':30

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