Computer software featuring an architecture for processing web-based customer interaction functions, namely, online transaction processing and self-service customer support functions, and a set of integrated applications for performing interactive business functions, namely, sales, marketing, service, support and transaction processing functions between a commercial enterprise and its customers, business partners, suppliers and employees

'applic':30 'architectur':5 'base':10 'busi':34,52 'commerci':47 'comput':1 'custom':11,22,51 'employe':56 'enterpris':48 'featur':3 'function':13,24,35,44 'integr':29 'interact':12,33 'market':38 'name':14,36 'onlin':15 'partner':53 'perform':32 'process':7,17,43 'sale':37 'self':20 'self-servic':19 'servic':21,39 'set':27 'softwar':2 'supplier':54 'support':23,40 'transact':16,42 'web':9 'web-bas':8

ECUSTOMER

Owner

Goods & Services