Providing temporary use of online non-downloadable computer software for communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support

'agent':22 'answer':15 'coach':39 'communic':12 'comput':9 'custom':14,16,26,34,36,38,41,44 'decis':47 'download':8 'engag':45 'field':32 'guid':18 'manag':43 'non':7 'non-download':6 'onlin':5 'provid':1 'queri':27 'question':17 'relationship':42 'respond':24 'sale':19,40 'servic':21,35 'softwar':10 'support':37,48 'temporari':2 'use':3,29

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