customer and technical support services, provided via local, national and global information networks, electronic mail, on-line real-time response ("live chat"), telephone, and facsimile, namely, identifying and recommending a resolution to technical or other issues, arranging for a resolution or resolving problems experienced by consumers with aspects of their use of technical products or services

'arrang':39 'aspect':50 'chat':24 'consum':48 'custom':1 'electron':14 'experienc':46 'facsimil':27 'global':11 'identifi':29 'inform':12 'issu':38 'line':18 'live':23 'local':8 'mail':15 'name':28 'nation':9 'network':13 'on-lin':16 'problem':45 'product':56 'provid':6 'real':20 'real-tim':19 'recommend':31 'resolut':33,42 'resolv':44 'respons':22 'servic':5,58 'support':4 'technic':3,35,55 'telephon':25 'time':21 'use':53 'via':7

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