Customization and implementation of software for an artificial intelligence-based virtual assistant replicating the functionality of a live contact center agent for the following areas: direct incoming calls to the appropriate department or application, answer frequently asked questions, payment processing, order processing, and customer records processing

'agent':22 'answer':36 'applic':35 'appropri':32 'area':26 'artifici':8 'ask':38 'assist':13 'base':11 'call':29 'center':21 'contact':20 'custom':1,45 'depart':33 'direct':27 'follow':25 'frequent':37 'function':16 'implement':3 'incom':28 'intellig':10 'intelligence-bas':9 'live':19 'order':42 'payment':40 'process':41,43,47 'question':39 'record':46 'replic':14 'softwar':5 'virtual':12

Software for an artificial intelligence-based virtual assistant replicating the functionality of a live contact center agent for the following areas: direct incoming calls to the appropriate department or application, answer frequently asked questions, payment processing, order processing, and customer records processing

'agent':18 'answer':32 'applic':31 'appropri':28 'area':22 'artifici':4 'ask':34 'assist':9 'base':7 'call':25 'center':17 'contact':16 'custom':41 'depart':29 'direct':23 'follow':21 'frequent':33 'function':12 'incom':24 'intellig':6 'intelligence-bas':5 'live':15 'order':38 'payment':36 'process':37,39,43 'question':35 'record':42 'replic':10 'softwar':1 'virtual':8

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