Printed instructional and teaching materials and printed materials, namely coursebooks, workbooks, manuals and assessment tests, all on the subject of general business skills, namely, business finance and accounting, client account management and customer service, business plan writing, sales strategies and sales proposal development, internal relationship management, leadership and team performance and skills, and utility industry, customized industry and technical knowledge

'account':28,30 'assess':14 'busi':22,25,35 'client':29 'coursebook':10 'custom':33,56 'develop':43 'financ':26 'general':21 'industri':55,57 'instruct':2 'intern':44 'knowledg':60 'leadership':47 'manag':31,46 'manual':12 'materi':5,8 'name':9,24 'perform':50 'plan':36 'print':1,7 'propos':42 'relationship':45 'sale':38,41 'servic':34 'skill':23,52 'strategi':39 'subject':19 'teach':4 'team':49 'technic':59 'test':15 'util':54 'workbook':11 'write':37

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