Software for business communications in contact center systems, business telephony systems, and IP communications systems, for use in reporting and analytics, management information, business system integration, resource and technology provisioning, management and evaluation, desktop information delivery, and revenue enhancement

'analyt':21 'busi':3,9,24 'center':7 'communic':4,14 'contact':6 'deliveri':36 'desktop':34 'enhanc':39 'evalu':33 'inform':23,35 'integr':26 'ip':13 'manag':22,31 'provis':30 'report':19 'resourc':27 'revenu':38 'softwar':1 'system':8,11,15,25 'technolog':29 'telephoni':10 'use':17

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