COMPUTERS FOR USE IN TELECOMMUNICATIONS; COMPUTER SOFTWARE FOR USE IN TELECOMMUNICATIONS BY CALL CENTERS TO ALLOCATE AGENTS TO ACTIVITIES, SOLD WITH AND WITHOUT INSTRUCTION MANUALS AND COMPUTER-BASED TRAINING GUIDES IN THE FORM OF SOFTWARE; AND COMPUTERS AND COMPUTER SOFTWARE, BOTH FOR USE IN ARRANGING THE FLOW OF WORK AMONG OPERATORS OF A TELEPHONE SYSTEM AND AMONG USERS OF A COMPUTER NETWORK, SOLD WITH AND WITHOUT INSTRUCTION MANUALS AND COMPUTER- BASED TRAINING GUIDES IN THE FORM OF SOFTWARE

'activ':19 'agent':17 'alloc':16 'among':51,58 'arrang':46 'base':29,72 'call':13 'center':14 'comput':1,6,28,38,40,62,71 'computer-bas':27 'flow':48 'form':34,77 'guid':31,74 'instruct':24,68 'manual':25,69 'network':63 'oper':52 'softwar':7,36,41,79 'sold':20,64 'system':56 'telecommun':5,11 'telephon':55 'train':30,73 'use':3,9,44 'user':59 'without':23,67 'work':50

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