integration of computer systems and networks for use in providing automated call routing, automatic location identification and support to answering points; providing an on-line electronic database on global computer networks in the field of processing of emergency and non-emergency calls

'answer':20 'autom':11 'automat':14 'call':12,44 'comput':3,31 'databas':28 'electron':27 'emerg':39,43 'field':35 'global':30 'identif':16 'integr':1 'line':26 'locat':15 'network':6,32 'non':42 'non-emerg':41 'on-lin':24 'point':21 'process':37 'provid':10,22 'rout':13 'support':18 'system':4 'use':8

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