U.S. federal trademark · Serial No. 98609315 · Reg. No. 7840314
Pre-recorded electronic media in the nature of downloadable audio and video recordings featuring market research, customer facilitation, and employee evaluation and training; Pre-recorded downloadable audio and video recordings featuring competitive analysis of businesses, monitoring and training employees, and customer relations; downloadable audio and video recordings of the interaction between a training consultant posing as a consumer of the particular business and an employee of that business engaged in a sales and/or service capacity via hidden video camera equipment; motion picture films featuring filmed interviews of consumers for customer satisfaction analysis
Business education and training services for employee evaluation and training, namely, providing courses, programs, trainings and coaching services in the field of customer relations, and competitive analysis; providing on-line training using courses, workshops, seminars, and performance evaluations in the field of competitive analysis for businesses, customer satisfaction, employee evaluation and training, and customer relations; providing business training in the field of improving their employees' sales and service abilities by filming the interaction between a training consultant posing as a consumer of the particular business and an employee of that business engaged in a sales and/or service capacity via hidden video camera equipment, and using that filmed interaction as a training tool in an overall training program to educate and train the employee to be more productive, effective and helpful; providing on-line non-downloadable audio and video recordings featuring the interaction between a training consultant posing as a consumer of the particular business and an employee of that business engaged in a sales and/or service capacity via hidden video camera equipment
Business management services for market research and employee evaluation and training; Business consulting services in the areas of market research, employee evaluation, sales training, competitive business analysis, employee improvement, customer relations, and improving customer experience; business development services, namely, conducting interviews with consumers to determine customer satisfaction
Source: USPTO federal trademark records. Informational only, not legal advice. Status and details may lag the live USPTO database.