printed publications, namely, books featuring information and training instructions for managers on how to handle generation gap challenges in the workplace

'book':4 'challeng':18 'featur':5 'gap':17 'generat':16 'handl':15 'inform':6 'instruct':9 'manag':11 'name':3 'print':1 'public':2 'train':8 'workplac':21

computer software, namely, CD-ROMs featuring information and training instructions for managers on how to handle generation gap challenges in the workplace

'cd':5 'cd-rom':4 'challeng':20 'comput':1 'featur':7 'gap':19 'generat':18 'handl':17 'inform':8 'instruct':11 'manag':13 'name':3 'rom':6 'softwar':2 'train':10 'workplac':23

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