GENESYS CLOUD

Owner

Goods & Services

providing temporary use of non-downloadable cloud-based software for use in developing interactive user interfaces for use in contact center management and contact centers; providing online non-downloadable cloud-based software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; Consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications; software as a service (SaaS) services featuring software incorporating artificial intelligence for use in optimizing contact center operations, enhancing user experiences, and supporting customer interactions; providing temporary use of non-downloadable software utilizing artificial intelligence for data analysis, process automation, and decision support in contact center environments