PROVIDING TEMPORARY USE OF WEB-BASED SOFTWARE APPLICATIONS FOR FACILITATING STAFFING INTERACTIONS WITH CONTACT CENTER WORKFORCE AND WORKFORCE MANAGEMENT, NAMELY, FOR USE IN SCHEDULING, TRACKING, AND STATUS MONITORING OF CONTACT CENTER WORKFORCE

'applic':9 'base':7 'center':16,32 'contact':15,31 'facilit':11 'interact':13 'manag':20 'monitor':29 'name':21 'provid':1 'schedul':25 'softwar':8 'staf':12 'status':28 'temporari':2 'track':26 'use':3,23 'web':6 'web-bas':5 'workforc':17,19,33

DOWNLOADABLE COMPUTER SOFTWARE FEATURING A DOWNLOADABLE MOBILE DEVICE APPLICATION FOR FACILITATING STAFFING INTERACTIONS WITH CONTACT CENTER WORKFORCE AND WORKFORCE MANAGEMENT, NAMELY, FOR USE IN SCHEDULING, TRACKING, AND STATUS MONITORING OF CONTACT CENTER WORKFORCE

'applic':9 'center':16,32 'comput':2 'contact':15,31 'devic':8 'download':1,6 'facilit':11 'featur':4 'interact':13 'manag':20 'mobil':7 'monitor':29 'name':21 'schedul':25 'softwar':3 'staf':12 'status':28 'track':26 'use':23 'workforc':17,19,33

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