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Cloud-based software as a service and platform as a service for use as a spreadsheet, for word processing, for database management, for use in the electronic storage, management, and reporting of data and for allowing operators and users to interact using tablet computers, remote computers, mobile devices, and POS (point of sale) terminals, for production planning and management relating to restaurants, distributorships, retail order fulfillment, and production flow, for providing point of sale payment services, for providing custom alerts, and for providing statistical reports related to business management, operation, sales, sales per man-hour, and labor costs; cloud-based software as a service and computer platform as a service for providing online access to a web-based restaurant, distributorship, and retail management computer system and online portal for providing restaurant management, retail management, distributorship management and records management, and for point of sale functions, back office solutions, enterprise management, mobile, kiosk, and web ordering, inventory management, recipe management, daybook and manager log management, labor scheduling, time attendance functions, tip management, conversational ordering, suggestive selling, customer facing displays, barcode scanning, incoming caller ID, digital signage, omni-channel ordering, guest management, gift and stored value card management, loyalty services, voice recognition, machine learning, offline ordering and payment functionality, cloud based disaster recovery, remote configuration, service time metrics, delivery management, money and deposit management, tax configuration and management, and for providing a dashboard with full reporting of data analytics and a development platform and application programming interface for the creation of custom mobile applications