Software as a service (SAAS) services featuring software using artificial intelligence (AI) for risk management, grievance management, audit tracking, and customer service engagement in healthcare facilities; namely, software for receiving, documenting, tracking, categorizing, investigating, escalating, and resolving resident and family complaints and grievances; managing customer service rounds and staff rounding programs;; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for creating and administering audit tools; tracking corrective actions; performing root cause analysis; analyzing and reporting clinical and operational data; and generating reports to support regulatory compliance, survey preparedness, quality assurance, performance improvement initiatives, and risk reduction.

'action':72 'administ':67 'ai':12,63 'analysi':76 'analyz':77 'artifici':10,61 'assur':94 'audit':18,68 'categor':33 'caus':75 'clinic':80 'complaint':41 'complianc':90 'correct':71 'creat':65 'custom':21,45 'data':83 'document':31 'engag':23 'escal':35 'facil':26 'famili':40 'featur':7,58 'generat':85 'grievanc':16,43 'healthcar':25 'improv':96 'initi':97 'intellig':11,62 'investig':34 'manag':15,17,44 'name':27 'oper':82 'perform':73,95 'prepared':92 'program':51 'qualiti':93 'receiv':30 'reduct':100 'regulatori':89 'report':79,86 'resid':38 'resolv':37 'risk':14,99 'root':74 'round':47,50 'saa':5,56 'servic':4,6,22,46,55,57 'softwar':1,8,28,52,59 'staff':49 'support':88 'survey':91 'tool':69 'track':19,32,70 'use':9,60

GRIEVGUARD

Owner

Goods & Services