GRIEVGUARD

Owners

Goods & Services

Software as a service (SAAS) services featuring software using artificial intelligence (AI) for use in receiving, documenting, tracking, categorizing, investigating, escalating, and resolving resident patient and family complaints and grievances and managing customer service rounds and staff rounding programs documentation all for use in the fields of risk management, grievance management, audit tracking, and customer service engagement in healthcare facilities; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for creating and administering audit tools, tracking corrective actions, performing root cause analysis, analyzing and reporting clinical and healthcare facilities operational data, and generating reports to support regulatory compliance, survey preparedness, quality assurance, performance improvement initiatives, and risk reduction for healthcare facilities.