Providing a members-only website featuring technology which provides members with the ability to respond to individuals who have business complaints concerning the member, to allow the member to prospectively convert a potential complaint into a positive review on the website; Providing a website that gives computer users the ability to have their prospective complaints about businesses addressed by those businesses in lieu of the computer user posting a complaint on the website

'abil':14,51 'address':59 'allow':27 'busi':21,58,62 'complaint':22,35,56,71 'comput':48,67 'concern':23 'convert':32 'featur':7 'give':47 'individu':18 'lieu':64 'member':4,11,25,29 'members-on':3 'posit':38 'post':69 'potenti':34 'prospect':31,55 'provid':1,10,43 'respond':16 'review':39 'technolog':8 'user':49,68 'websit':6,42,45,74

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