Downloadable computer software for computer-aided software design and engineering and manuals packaged as a unit; downloadable computer programs for others, namely, change management software, workflow and process management software; downloadable computer software for use in customer relationship management (CRM); downloadable computer software, namely, software for monitoring programming issues, bug tracking and application life-cycle management

'aid':7 'applic':54 'bug':51 'chang':24 'comput':2,6,19,33,43 'computer-aid':5 'crm':41 'custom':38 'cycl':57 'design':9 'download':1,18,32,42 'engin':11 'issu':50 'life':56 'life-cycl':55 'manag':25,30,40,58 'manual':13 'monitor':48 'name':23,45 'other':22 'packag':14 'process':29 'program':20,49 'relationship':39 'softwar':3,8,26,31,34,44,46 'track':52 'unit':17 'use':36 'workflow':27

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