Web based,and database driven call/knowledge management computer and Internet software package created and used by H&T Technical Support and Software Engineers to prioritize, track, and manage technical support calls and contacts.; Web based,and database driven call/knowledge management computer and Internet software package created and used by H&T Technical Support and Software Engineers to prioritize, track, and manage technical support calls and contacts.

'base':2,35 'call':31,64 'call/knowledge':6,39 'comput':8,41 'contact':33,66 'creat':13,46 'databas':4,37 'driven':5,38 'engin':23,56 'h':17,50 'internet':10,43 'manag':7,28,40,61 'packag':12,45 'priorit':25,58 'softwar':11,22,44,55 'support':20,30,53,63 'technic':19,29,52,62 'track':26,59 'use':15,48 'web':1,34

HEURISTIX

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