HEYSAY

Owner

Goods & Services

Payment verification services; providing secure financial transactions and payment options; payments over the phone (term considered too vague by the International Bureau pursuant to Rule 13 (2) (b) of the Regulations).

AI as a service [AIaaS]; software as a service [SaaS]; data encryption and decoding services; computer systems integration services; contact center as a service (CCaaS), namely, providing temporary use of online non-downloadable software for managing call centre operations; providing temporary use of online non-downloadable chatbot software for stimulating conversations (term considered too vague by the International Bureau pursuant to Rule 13 (2) (b) of the Regulations).

Telecommunication and communication services; voice calling and messaging; voice over Internet protocol [VoIP] services; video transmission; video messaging and teleconferencing; data transmission and broadcasting; telephony services; Internet telephony services; unified communications as a service (UCaaS), being communications services provided over the Internet; web messaging services; voice over Internet protocol [VoIP] services, namely, SIP trunking.

Billing as a service; billing services; call centre services [telephone answering]; telephone answering and message handling services; data processing; data compilation; maintenance of data in databases; call center services [telephone answering] provided on a subscription basis being contact center as a service (CCaaS) (term considered too vague by the International Bureau pursuant to Rule 13 (2) (b) of the Regulations).

Databases; cloud-based software; cloud-based software to manage customer interactions across multiple channels (voice, email, chat, social media); software; downloadable apps; audiovisual recordings; chatbot [downloadable software for simulating conversations].