Debt collection services featuring automated interactive voice response and speech recognition technology and automated alert messaging in addition to the use of live collection agents to make and respond to telephone collection calls

'addit':18 'agent':25 'alert':15 'autom':5,14 'call':33 'collect':2,24,32 'debt':1 'featur':4 'interact':6 'live':23 'make':27 'messag':16 'recognit':11 'respond':29 'respons':8 'servic':3 'speech':10 'technolog':12 'telephon':31 'use':21 'voic':7

Telemarketing services for outbound and inbound calls in the field of debt collection and accounts receivable management; providing outsourced customer support services for others in the field of debt collection and accounts receivable management delivered through telephone, electronic mail, facsimile, and internet-based means and featuring interactive voice response and speech recognition technology; customer relationship management services in the field of debt collection and accounts receivable management; computerized database management

'account':15,32,66 'base':44 'call':7 'collect':13,30,64 'computer':69 'custom':20,55 'databas':70 'debt':12,29,63 'deliv':35 'electron':38 'facsimil':40 'featur':47 'field':10,27,61 'inbound':6 'interact':48 'internet':43 'internet-bas':42 'mail':39 'manag':17,34,57,68,71 'mean':45 'other':24 'outbound':4 'outsourc':19 'provid':18 'receiv':16,33,67 'recognit':53 'relationship':56 'respons':50 'servic':2,22,58 'speech':52 'support':21 'technolog':54 'telemarket':1 'telephon':37 'voic':49

I-COLLECT

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