Software as a service (SAAS) services featuring software in the field of call center management for fault monitoring, customizable filtering, reporting and notifications for call centers; Technical support services, namely, troubleshooting of call center computer software

'call':13,25,33 'center':14,26,34 'comput':35 'customiz':19 'fault':17 'featur':7 'field':11 'filter':20 'manag':15 'monitor':18 'name':30 'notif':23 'report':21 'saa':5 'servic':4,6,29 'softwar':1,8,36 'support':28 'technic':27 'troubleshoot':31

Technical support services, namely, troubleshooting of call center computer hardware problems in the nature of the preparation, maintenance, update, installation and repair of call center computer hardware

'call':7,24 'center':8,25 'comput':9,26 'hardwar':10,27 'instal':20 'mainten':18 'name':4 'natur':14 'prepar':17 'problem':11 'repair':22 'servic':3 'support':2 'technic':1 'troubleshoot':5 'updat':19

ICALERT

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