Software as a service (SAAS) services featuring software in the field of call center management for setting schedules, enabling call treatments, managing lists and schedules, and changing the network allocation used to direct communications traffic across various destinations

'across':36 'alloc':30 'call':13,20 'center':14 'chang':27 'communic':34 'destin':38 'direct':33 'enabl':19 'featur':7 'field':11 'list':23 'manag':15,22 'network':29 'saa':5 'schedul':18,25 'servic':4,6 'set':17 'softwar':1,8 'traffic':35 'treatment':21 'use':31 'various':37

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