Application service provider (ASP) featuring software in the field of call center management and routing of incoming and outgoing communications including phone calls, facsimile transmissions, e-mails, and web based message transmissions

'applic':1 'asp':4 'base':31 'call':11,23 'center':12 'communic':20 'e':27 'e-mail':26 'facsimil':24 'featur':5 'field':9 'includ':21 'incom':17 'mail':28 'manag':13 'messag':32 'outgo':19 'phone':22 'provid':3 'rout':15 'servic':2 'softwar':6 'transmiss':25,33 'web':30

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